Comments on: BestBuy online is lame http://www.lifelikeweeds.com/2007/02/25/bestbuy-online-is-lame/ Dave Konopka's warm piece of the internets Thu, 04 Dec 2008 03:18:52 +0000 http://wordpress.org/?v=2.6.2 By: Janice http://www.lifelikeweeds.com/2007/02/25/bestbuy-online-is-lame/#comment-2094 Janice Wed, 28 Feb 2007 03:18:31 +0000 http://www.lifelikeweeds.com/2007/02/25/bestbuy-online-is-lame/#comment-2094 Amazon isn't perfect. I have a package under my desk that I've been trying to return since December. Their ability to mail an RMA label is absurdley bad. Amazon isn’t perfect. I have a package under my desk that I’ve been trying to return since December. Their ability to mail an RMA label is absurdley bad.

]]> By: Dave Konopka http://www.lifelikeweeds.com/2007/02/25/bestbuy-online-is-lame/#comment-2049 Dave Konopka Mon, 26 Feb 2007 14:09:41 +0000 http://www.lifelikeweeds.com/2007/02/25/bestbuy-online-is-lame/#comment-2049 You're right about Amazon, Joe. They are so good at handling both the order process, and customer service. Amazon has spoiled me to expect perfection anytime I order something online. I had bad experiences with BestBuy's store pick-up a few years ago. The site wasn't giving acurate info on store availability, so I got charged but didn't get what I ordered. That's actually when I learned to call my credit card company and challenge charges :) On the positive side, Circuit City's in-store pickup order process has always worked perfectly for me. But there's no Circuit City nearby in South Philly. You’re right about Amazon, Joe. They are so good at handling both the order process, and customer service. Amazon has spoiled me to expect perfection anytime I order something online.

I had bad experiences with BestBuy’s store pick-up a few years ago. The site wasn’t giving acurate info on store availability, so I got charged but didn’t get what I ordered. That’s actually when I learned to call my credit card company and challenge charges :)

On the positive side, Circuit City’s in-store pickup order process has always worked perfectly for me. But there’s no Circuit City nearby in South Philly.

]]> By: J.Cruz http://www.lifelikeweeds.com/2007/02/25/bestbuy-online-is-lame/#comment-2035 J.Cruz Mon, 26 Feb 2007 02:01:50 +0000 http://www.lifelikeweeds.com/2007/02/25/bestbuy-online-is-lame/#comment-2035 Sux, Dave...sorry to hear about the snafus. I've been so unimpressed with BestBuy's online ordering "application/experience", especially relative to the penultimate online ordering experience that is Amazon.com, that if I ever do order anything from BestBuy...it's always for in-store pickup. That, and I want the instant gratification of walking in and picking it up. That, too, though, is not without its flaws and snafus. Sux, Dave…sorry to hear about the snafus. I’ve been so unimpressed with BestBuy’s online ordering “application/experience”, especially relative to the penultimate online ordering experience that is Amazon.com, that if I ever do order anything from BestBuy…it’s always for in-store pickup. That, and I want the instant gratification of walking in and picking it up.

That, too, though, is not without its flaws and snafus.

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